--- title: Create a Multi-Tier Promotion description: Learn how to set up Multi-Tier promotions in Uniqodo to offer scalable discounts based on order value, products, or customer attributes. Includes tier configuration, rule building, and validation settings. --- [Skip to content](https://help.uniqodo.com/create-a-multi-tier-promotion#main-content) English Show submenu for translations [More support](https://help.uniqodo.com/kb-tickets/new?hsLang=en) [![help centre logo](https://help.uniqodo.com/hs-fs/hubfs/help%20centre.png?width=245&height=50&name=help%20centre.png)](https://help.uniqodo.com/knowledge/?hsLang=en) - [Blog](http://blog.uniqodo.com/) Open main navigation Close main navigation - [Blog](http://blog.uniqodo.com/) - English Show submenu for translations - [More support](https://help.uniqodo.com/kb-tickets/new) - [your.uniqodo.com](https://your.uniqodo.com/) [your.uniqodo.com](https://your.uniqodo.com/) Welcome to Our Help Centre - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.uniqodo.com/?hsLang=en) 2. [Promotions](https://help.uniqodo.com/promotions?hsLang=en) # Create a Multi-Tier Promotion ### **Why Multi-Tier?** Multi-Tier promotions let you offer **different discount amounts based on attributes** such as order, customer, product, or shipping. This is ideal for anyone looking to **encourage higher spend, reward loyalty, or create tailored promotions**. With Multi-Tier, you can design rules that scale your rewards and give customers the right incentive at the right time. ### **Where to find Multi-Tier Discount?** When setting up your promotion, head to **Step 3: Reward Settings**. This is where you’ll find **Multi-Tier Discount** as a reward type option. ### **How Multi-Tier Works** It’s important to understand how Multi-Tier fits into the overall promotion setup: - **Validation rules (Step 5)** decide *if* the promotion applies to a customer. - **Multi-Tier rules** decide *which reward* to give *once* the promotion has validated. For example, if you only want the promotion to apply when a customer has **Product X** in their basket, that rule should be added in **Validation Settings**. If you don’t set any validation rules, the promotion will always validate and then simply apply the reward from the **first matching Multi-Tier rule**. --- ### **Setting Up Your First Tier** Start by deciding **how many tiers** you want in total. Then, build one tier at a time: **Add your master code** – if you don’t use master codes, add a placeholder. **Create your rules** – press **Create Rule** to open the rule builder. Press **AND** to get started, then choose a **Category** (Product, Customer, Shipping, Order, Advanced) and pick the attributes you want to use For example, you might want your reward to change based on **Order Total**. - Tier 1: Order Total greater than or equal to £200 - Tier 2: Order Total greater than or equal to £100 and less than or equal to £199 - Tier 3: Order Total less than £100 This way, each tier is **exclusive -** only one can be true at a time. That’s the recommended setup. If two or more tiers could technically be true at once, the **tier priority** (the order in which tiers are listed) will decide which reward applies, the one listed highest will take priority.  **Set the discount type** – choose between **Fixed Amount Off** (e.g., £10) or **Percentage Off**. If you select a percentage, you can also set a **maximum discount** to cap the promotion at a currency value. Once the first tier is complete, **repeat the process** for the remaining tiers.  ![](https://cdn.elev.io/file/uploads/qQZ8trVaWrXkc8lfIcVtFyZ2y_zUij4y9iI-IJ-30UA/nkWJo2lgzojJ3i_7-v9owYR_IhVxa1z0XqdreAVPp9k/1761059656518-Z3M.png) Tiers are evaluated **top to bottom.** Don't worry if you have created them in the wrong order you can **drag and drop** them in to place.  Once all tiers are set, press **Next** to continue with the rest of your promotion setup. Don't forget to add **Qualification Rules** when you get to **Step 5 Validation Settings**, that is where you determine **who can qualify for your promotion.**  --- ### **Example Scenario** Imagine you’d like to give a reward to your customers when they buy a specific product and have a certain basket size: - Buy Product X and spend £200 → 20% off - Buy Product X and spend £100 → 15% off - Buy Product X → 10% off Here’s how you’d set that up: In **Multi-Tier (Step 3 – Reward Settings)**, create three tiers based on **Order Total**: - Tier 1: Greater than or equal to £200 - Tier 2: Greater than or equal to £100 and less than £200 - Tier 3: Less than £100 Then, in **Validation (Step 5 – Qualification)**, set a rule for **Product Name = Product X**. This ensures the promotion only applies when **Product X** is in the basket, and the **Multi-Tier rules** then decide which reward applies based on spend. Each tier should be **exclusive** so only one can match at a time. 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