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Loyalty Programmes in Uniqodo

A loyalty Programme is a fantastic tool to encourage engagement and retention in your customer base. This guide provides a step-by-step process for creating a loyalty campaign using Uniqodo,. By following the outlined steps, users can efficiently set up a campaign that encourages newsletter sign-ups and rewards completed transactions.

Loyalty is made up of two main areas for editing settings.

  1. Loyalty Programme - this is where you will configure settings that control all Loyalty Campaigns in your account. You can define unused points expiry and the conversion rule that is used when customers redeem their points. You must have a Loyalty Programme set up in order to create campaigns.

  2. Loyalty Campaign - this is where you will configure earning rules and rewards for different events.

Once you have integrated with Loyalty via Uniqodo you will be able to get started with setting up your Loyalty Programme and Loyalty Campaigns. For details on the integration please get in touch with your Customer Success Manager.

Creating a Loyalty Programme